Contact Us

Get In Touch With Avervona

Thank you for visiting Avervona!

Have a question about our products or need assistance with an order? Our customer support team is here to help.

At Avervona, we offer a variety of everyday essentials, home accessories, practical gadgets, travel accessories, car essentials, and lifestyle products.

We are committed to providing clear information, helpful customer support, and a convenient online shopping experience.

Customer Support Information

BRAND:
Avervona

LEGAL COMPANY NAME:
Chengdu Lucai Chao Trading Co., Ltd.

OWNER / REPRESENTATIVE:
Ma Yunchao

CUSTOMER SUPPORT EMAIL:
[email protected]

SUPPORT HOURS:
Monday–Friday, 9:00 AM–6:00 PM
(China Standard Time, UTC+8)

How We Can Help

Our customer support team can assist you with:

  • Product Information: Questions about product features, specifications, availability, and usage.

  • Orders & Payments: Assistance with order confirmation, payment inquiries, and order-related questions.

  • Shipping & Tracking: Information about delivery estimates, shipping status, and tracking updates.

  • Returns & Refunds: Guidance regarding return eligibility, return requests, and refund processing.

  • General Inquiries: Questions about our website, product collections, and shopping experience.

For order-related inquiries, please include your order number and a brief description of your request.

Customer Support Response Time

We typically respond to customer inquiries within 12–72 hours.

Please note that response times may be longer during weekends, public holidays, or periods of high inquiry volume.

We appreciate your patience and understanding.

Website Information

OFFICIAL WEBSITE:
https://avervona.com/

OPERATING COMPANY:
Chengdu Lucai Chao Trading Co., Ltd.

Avervona is an independent online retailer offering a diverse selection of practical everyday products, home accessories, travel essentials, useful gadgets, car accessories, and thoughtful gifts.

Our goal is to provide customers with a convenient place to discover products that support everyday comfort, organization, and convenience.

For additional information about delivery, returns, and refunds, please refer to the relevant policies available on our website.